What is mediation?

Mediation is an effective way for people in conflict to address the issues involved and arrive at a solution acceptable to everyone. It is widely used in courts, community settings, business and labor fields, and even international relations. Mediation is an informal and confidential process designed to encourage persons to speak freely, communicate clearly and explore possible solutions. Mediation makes use of neutral persons as mediators to assist the parties of the dispute. The mediators do not judge the information, give advice or opinions about the dispute.

What takes place during mediation?

Mediation begins with an introduction by the mediators to the process and some ground rules. Each party, in turn, then has the opportunity to share and explain their point of view while the other party listens.

For your mediation, you should be prepared to tell your view of the situation and what you would like to see happen in the future. Written notes can help you be clear about your interests and not forget an important point.

Finding a solution to a dispute takes creativity and flexibility on the part of both parties. The mediators will help the parties look for a workable solution.

When an acceptable solution is decided on by the parties, the mediators will put it into a written agreement the parties will sign. A copy of the agreement is given to each party. This agreement is a contract and those signing it are expected to live up to its terms.

What can you do to prepare for mediation?

Mediation will be successful when you:
     • Identify and speak about the issues that are important to you
     • Are able and willing to look for solutions
     • Work with the other party and mediators to arrive at the best solution

Remember, you control the outcome of the dispute and its resolution, the mediators control the mediation process. If you are representing an organization or business, it is imperative that you have the authority to make decisions for the organization or business and to enter into an sign the agreement on the entity's behalf.

We are committed to making your mediation successful. If you have any questions or concerns, please contact us.